Need Help?

Check out our most common Member Service requests and search our most frequently asked questions or helpful videos.

Member Service Center

You can reach us at 406-523-3300. Mon-Fri: 8:00am - 6:00pm Sat: 9:00am - 1:00pm

Lost or Stolen Card

Log in to Clearwater Digital Branch. Cards > Select Card > Block Card > Replacement Options. Chat, fill out the contact form, stop by any branch, or call 844-228-5068.

Branch Locations

Address Change

Log in to Clearwater Digital Branch Profile > Settings > Contact. Call, chat, fill out the contact form below, or stop by any branch.

Branch Locations

Reset Username or Password

From the Clearwater Digital Branch login page, choose “Forgot Username or Password" and follow the instructions.

Enroll in Online Banking

Visit the Clearwater Digital Branch login page and tap “Register a New Account.”

Set International Travel Notification

Call, chat, or email us, you can also submit the travel notification form below.

Helpful Resources

I forgot my username or password — how can I recover it?

From the Clearwater Digital Branch login page, choose “Forgot Username or Password" and follow the instructions.

What number can I call to reach you?

Call our Contact Center: 406-523-3300
Monday through Friday 8am-6pm
Saturday 9am-1pm

Call us toll-free: 1-800-254-1803

Call our Real Estate Department: 406-523-3360

Report a lost or stolen card during business hours: 406-523-3300

After Hours Hot Carding: 888-241-2510 within the US or 909-941-1398 collect calls outside the US

Can I send you information by mail?

Yes. Write to:

Clearwater Credit Union
3600 Brooks St
Missoula, MT 59801

Where can I find you on social media?

Where’s my nearest branch?

Looking for a location near you? Browse our locations

How can I apply for a donation or sponsorship?

Apply for a donation or sponsorship here

I’m traveling soon — should I notify you?

If you are traveling outside of the United States, yes – you can set a travel notification for your credit or debit card. To help prevent fraud on your account, we keep your debit cards blocked by default in many countries. You’ll need to send a travel notification, and unblock your card before you travel in order to use it. Use the International Travel Notification Form below to let us know where and when you’re traveling, and we’ll take care of it.

Travel notifications are not needed if you are only traveling domestically (within the U.S.).

Send Us a Message

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Travel Notification Form

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Name*

First Last

Phone*

Email*

Last 4 of Mastercard 1

Last 4 of Mastercard 2

Last 4 of Mastercard 3

Last 4 of VISA 1

Last 4 of VISA 2

Last 4 of VISA 3

Departure*

Return*

Destinations*

Name

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