Everyone should belong — no exceptions

Don’t just bank — belong. At Clearwater Credit Union, we say this a lot, because we believe it. Furthermore, we’re committed to living what we believe, not just talking about it.

Making our website work for everyone

In the same spirit, we’ve taken steps to make our website accessible to everyone. We understand that accessibility on the Internet is no less important than in our physical branches, and we pride ourselves in being a place where everyone feels welcome, has a great experience, and gets their needs met — no exceptions.


Keeping best practices (ADA)

Our website complies with the Web Content Accessibility Guidelines of the World Wide Web Consortium (W3C), which means it meets or exceeds the standards of the Americans with Disabilities Act (ADA).


What this means

Some of the accessibility features of the website include (but aren’t limited to):

Visual contrast

The visual presentation of text and images of text has a contrast ratio of at least 4.5:1 and/or meets large text or logotype requirements.

Non-text alternatives

Text is used to convey information rather than graphics or images of text, or alternative text accompanies it when necessary.

Structured markup

Information, structure, and relationships conveyed through presentation are programmatically structured to convey the same relationships in the code.

Data cell labeling

All data cells in a data table are associated with their headers.

Resizable text

Text can be resized using modern browser functionality and/or assistive technology.

Keyboard focus

All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes.

No timing

Moving, blinking, scrolling, or auto-updating information is not an essential part of any content on the site.

No flashing

Web pages do not contain anything that flashes more than three times in any one second period, which is known to cause seizures.

Link purpose (in context)

The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general.

Consistent navigation

Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user.

For additional requirements met at the WCAG 2.0 AA level, see the comprehensive list provided by W3.


Accessibility in the future

As new innovations in accessibility become available, we’ll continue to update and improve our website.

Inclusion matters

That’s why we offer language services, so customers who don’t speak English can hop on a conference line and get free translation for a wide variety of languages, right in our branches. It’s also why we’re planning to install height-appropriate braille signage on our bathroom doors in the future, as well as gender-neutral bathrooms.

Do you have suggestions on how we could be more inclusive? Please share.

Contact us

A member of International Rescue Committee attends an event for the refugee community at Clearwater Credit Union.

Questions? Comments?

Decorative Icon
Ask a Question
Decorative Icon
Open an Account
Decorative Icon
Contact Us