New Clearwater Digital Branch

We’re elevating your digital banking experience to offer you:

• The same level of service, security, and support you expect from a physical branch, all from your PC, tablet, or mobile device.
• A redesigned and modernized Clearwater mobile app. In late October, you’ll need to install a new app on your device.
• A completely new look and enhanced navigation for clearwatercreditunion.org

With your new Clearwater Digital Branch, you’ll able to:

• Dispute transactions online.
• Set enhanced account alerts to keep track of your finances.
• Open new accounts quickly and easily.
• Aggregate all your financial accounts in one location, even those from other financial institutions.

We’re upgrading your fraud and security protection to include:

• Stronger password requirements. This means you will need to set a new password the first time you login.
• Card Controls integrated right into your new Digital Branch, no more separate mobile app!
• A new Digital ID service to help securely validate your identity for key transactions and interactions. No more secret questions!
• A new Fraud Education Center keeping you updated on the latest frauds and scams.

Our new financial wellness tools will help you strengthen your overall financial wellbeing, including:

• Free access to your credit score and report at any time.
• Budget and savings goal management tools.
• A new Financial Health Score assessment to help you evaluate your overall financial health.
• Brand new Financial Education Center offering videos, articles, and tools on multiple financial topics.

Business members, you’ll love the enriched business banking suite with the ability to:

• Send wire transfers online.
• Use Positive Pay to help prevent payment fraud.
• Set detailed user permission settings.
• Manage ACH transactions online, including creating, editing, approving, and submitting ACH templates.