EV Charging Station Scams
3 EV Charging Station Scams to Avoid
Electric Vehicle (EV) charging stations are popping up all over Montana. While that’s great for drivers, it’s also a prime opportunity for criminals looking to scam EV owners and steal your personal information. Let’s look at the top EV charging station scams and how criminals could charge you instead of your vehicle.
Fake QR Code Scams
QR codes make accessing websites and payment portals easy and convenient. However, criminals are putting fake QR code stickers over the legit codes.
How the scam works: Scammers place nearly identical QR code stickers that lead you to a bogus website or payment portal over the legit QR codes. It seems like you’re paying to charge your EV, instead your personal information is headed to scammers, who may sell it in the underground economy.
How to avoid this scam: Pause before you scan the QR code and run your fingers over it. Does it feel raised or seem like it can be easily peeled off? These are telltale signs of a fake QR code. Legitimate QR codes will be part of the original signage. Alternatively, try logging in to the EV charging station app or website directly, without scanning the QR code.
Fake Charging Stations
Before heading out to charge your EV, double-check your EV charging station app or website for reputable locations. Most stations are legit, but watch out for non-existent ones or decoy stations designed to steal your money.
Why it matters: Phony charging station sites require you to enter your payment information before revealing the exact location of the port or to reserve a charging slot. Then they sell your personal information to the highest bidder. Fake yet physical charging stations use fraudulent websites and apps to steal credit card details.
How to avoid this scam: Be wary of charging stations in isolated areas. Also, exercise caution if a station doesn’t share precise pricing, charging speeds, or contact information. Stick to reputable EV charging apps such as PlugShare, ChargePoint, or the app supported by your vehicle manufacturer.
Card Skimmers
Credit card skimming devices are not a new tool for scammers, but now they are targeting EV charging stations.
Why it matters: Skimmers, which can be difficult to spot, record your card details. While a skimmer won’t disrupt your charging transaction, it will steal your card information.
How to avoid this scam: Take a closer look at the credit card slot. Does it differ slightly in color from the rest of the machine? Does it move at all when you pry or jostle it? If in doubt, opt for the contactless payment option.
Follow These Charging Station Safety Tips
- Be wary of new apps and websites: Before downloading a new charging station finder app or visiting an unfamiliar website, do your research. Does your automaker support the app or website?
- Watch for fake stickers and attachments: Before trusting a QR code or card reader, check for suspicious bumps, discoloration, or other signs of tampering.
- Examine your credit card statements: Look for unauthorized EV charging expenses. If you spot one, report it.
Report and Fight Fraud
Report any suspicious EV charging stations or scams to the FTC and the FBI’s Internet Crime Complaint Center (IC3). If you suspect your Clearwater credit or debit card details may have been stolen, give us a call.