Clearwater Credit Union is always looking for talented, purpose-driven co-workers. Check out our current credit union job opportunities and apply today.
Are you looking for a role that empowers you to help others and make an impact on your community, complete with awesome benefits and a great work environment? Clearwater Credit Union is now accepting applications for a full-time Account Resolution Specialist in Missoula, MT.
Clearwater Credit Union is a Community Development Financial Institution (CDFI) credit union headquartered in Missoula. Our mission is to be a force for good in banking, in the lives of our members, and in the communities we serve. Working for Clearwater means you are empowered to make a difference in the world around you. Every day we work to build thriving and sustainable communities. We do this by acting as a catalyst for positive social, economic and environmental change. Our employees are a diverse group who are committed to solving problems, creating opportunities, and being an active part of the community.
The Account Resolution Specialist role assists our members with financial hardships by providing options and solutions. In this role you will provide members with service over the phone, discussing payments options. You will handle credit disputes, process bankruptcies, repossessions, and work to find the right solution for Clearwater’s members based on need.
A successful applicant will be detail-oriented with strong communication and interpersonal skills. They will have the ability to maintain member self-esteem and deal with difficult situations, as well as conflict, while remaining calm and professional. Applicants must also be able to evaluate risk and make sound decisions in a timely manner, be self-motivated, goal oriented, a quick learner. They would possess the ability to work independently, while being part of a team.
Clearwater Credit Union is an equal opportunity employer and offers over 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time and more!
Interested? Apply Today
Company is an equal opportunity employer and offers over 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time, and more!
Applying for a new role can be intimidating. We want to make it as easy and transparent as possible while ensuring that we’re a good fit for each other. Here’s what you can expect during the application process, as well as some tips on how to stand out.
Submitting an online application is the first step. Please pay careful attention to the job description to determine if you should submit additional documents, such as a resume or cover letter. A good cover letter can help you stand out from other candidates.
We’ll review your application and any accompanying information to assess your initial fit for the role. Based on each candidate’s qualifications, skills, and experience, we compile a short list of applicants to begin interviews.
Because we respect you and your time, we will notify you if we do not select you for an interview.
Typically, the hiring manager and a member of our People Solutions team will conduct your interview. Depending on your location, your interview may be in person or virtual.
During the interview, we’ll dive into your background, gain a better understanding of your skills, and assess your cultural fit. This step also includes more technical or job-specific questions so the hiring manager can assess your fit for the role.
This is also your time to ask your questions about the job so you can determine if the position, our company, and our culture are right for you.
In some cases, the hiring manager may want to complete a follow-up interview to help ensure they select the best candidate for their team.
Depending on the position, we may request you complete additional online assessments or a specific task associated with the position. These tools help the hiring manager to select the final candidate.
Once the hiring manager reaches a decision, our People Solutions team will make you a job offer, which will include your proposed salary and an overview of our benefits package so you can make an informed decision.
If you accept, we ask most positions to begin employment within two to three weeks.
Because we respect you and your time, we will notify you if you are not selected.
Check out these suggested articles from our Career Center to help you strengthen your interview skills and improve your chances of landing the career you want.